Portfolio Control Cockpit

Moorhouse

active/GBP

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Billing system retirement

Risk Reduction / owner: Emma Lindqvist

Value lines

1.Identify
2.Assess
3.Plan
4.Execute
5.Realise
6.Closed

Overview

Retire the legacy billing platform and consolidate billing operations onto the strategic ERP stack.

Start date: 15/03/2026
Target end: 31/01/2027
Progress: 47%
Sponsor: Aidan

Portfolio hierarchy

Use flexible parent links so the workspace can represent portfolios of programmes, projects or mixed delivery structures.

Parent programme / project / initiative

Child initiatives

INIT-000004 - Procurement consolidation - indirect spendINIT-000005 - Cloud migration - Phase 1INIT-000006 - Support centre automationINIT-000008 - Customer Data Platform rolloutINIT-000009 - Workforce rebalancing - OpsINIT-000010 - Supplier payment terms renegotiationINIT-000011 - Digital self-service portalINIT-000020 - Supply chain redesignINIT-000021 - Finance shared services

Current parent

No parent linked

Children

No child items linked

Cost to deliver

ROI uses `(forecast benefits - forecast delivery cost) / forecast delivery cost`.

Status

RAG and progress. Amber or Red requires commentary.

Gate progression

Current stage: Plan. Next: Execute.

Actions and next best actions

Create local actions and review AI recommendations before adding them to the log.

Next best actions

Recommendations must be reviewed before they become actions.

Actionhigh

DetailDue date

Owner: Technology Delivery LeadWithin 2 weeks

Pending review

Saved 17/08/2026, 16:05:46Run 3a916397

Create action

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Comments

Workspace comments and mentions.

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Resources and capacity

Track named or external resources, start/end dates, effort and shared skill tags.

No resource assignments yet.

Initiative intake assistant

Manual AI suggestions for milestones, risks and KPIs.

No saved intake suggestions yet. Generate them manually when this initiative needs scoping support.

Benefits

Benefit definitions linked to this initiative.

Benefit	Type	Target	Forecast	Actual	Confidence	Controls
BEN-000002 - Legacy technology run-cost removal	Cost reduction	1700000	1250000	0	medium
Update benefit

Dependencies

Incoming and outgoing initiative links.

Direction	Source	Target	Relation	Controls
Outgoing	INIT-000007 - Billing system retirement	INIT-000005 - Cloud migration - Phase 1	blocks
Update dependency

Risks

Risks linked to this initiative.

Risk	Probability	Impact	Score	Band	Controls
RISK-000004 Legacy billing exit terms may extend dual-running cost. Commercial lead negotiating exit options with supplier legal support.	3 - Possible	5 - Severe	15	High
Update risk Commercial lead negotiating exit options with supplier legal support.

Risk

Probability

Impact

Score

Band

Controls

RISK-000004

Legacy billing exit terms may extend dual-running cost.

Commercial lead negotiating exit options with supplier legal support.

3 - Possible

5 - Severe

High

Update risk

RAG history

Previous RAG, progress and commentary changes.

No RAG updates have been saved yet.

Decision record

Accepted AI decision drafts linked into this initiative workflow.

No AI decision draft has been accepted into this initiative yet.

Audit trail

Every state change, hashed and chained for tamper evidence.

No events yet.